Areas of Specialization:
Senior Consultant; designed, directed and conducted Senior Management seminars implementing Total Quality Management Techniques connecting Staff mission (reflected by measurable quality indicators) to the impacting departmental key processes.
Strategist; developed strategic Customer/Supplier partnership defining Customer specified needs and improving process capability by sharing ownership responsibility with key suppliers.
Senior Project Manager; developed and directed the implementation of successful quality baseline system for leading packaging corporation (corrugated)
Senior Project Manager; performed needs analysis, directed and implemented the construction and tooling of a world class test lab for a leading packaging corporation (corrugated)
Corporate Trainer; Statistical Process Control and Analytical Thinking
Senior Project Manager; performed needs analysis, directed and implemented five station Novell Quality Tracking System
Corporate Trainer; Trained effective Total Quality Management Representatives for major corporation. Trainee responsibilities to include: implementation of TQM, SPC, ISO at their locale.
Senior Consultant; successful implementation of IS0-9001
Senior Consultant; Executive Management Coaching for IS-Pre-Assessment
Bachelor of Music Education Minor in English, University of North Texas
Graduate Work, University of North Texas
Statistical Process Control (Analytical Thinking), David Ames & Associates, Minnetonka, Minnesota
IS 9000, Hadley-Walker International
Design of Experiments, American Management Association
FrontLine Leadership (Facilitator Training), Zenger Miller
Instructor Richland College Quality Institute, Dallas Community Colleges
Talks and Presentations: